Privacy Policy of bbfansi.com
This page informs visitors about our policies regarding the collection, use, and disclosure of personal information for those who choose to use the bbfansi.com website.
By using our service, you agree to the collection and use of information in accordance with this policy. The personal information we collect is used to provide and improve our service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which can be accessed at https://bbfansi.com, unless otherwise defined in this Privacy Policy.
Information Collection and Use
To enhance your experience while using our service, we may ask you to provide personally identifiable information, such as your name, phone number, and mailing address. This information will be used to contact or identify you.
Log Data
Whenever you visit our service, we collect information that your browser sends to us, known as Log Data. This may include your IP address, browser version, pages visited, time and date of your visit, time spent on pages, and other statistics.
Cookies
Cookies are small data files that serve as anonymous unique identifiers. They are sent to your browser from the websites you visit and stored on your device.
Our website uses cookies to collect information and improve our service. You can choose to accept or decline cookies and be notified when a cookie is being sent. If you decline, some parts of the service may not function properly.
As described in this Privacy Policy, we collect personal information through your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners, to serve ads that are more relevant to your interests and for other purposes as outlined here.
The sharing of personal information for advertising purposes based on activity across websites may be considered "sales," "sharing," or "targeted advertising" under some U.S. state privacy laws. Depending on your location, you may have the right to opt out of such activities. To exercise this right, please follow the instructions provided on our website.
If you visit our website with the Global Privacy Control (GPC) signal enabled, and your location supports it, we will treat it as a request to opt out of the “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used.
Service Providers
We may employ third-party companies and individuals to:
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Facilitate our service
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Provide the service on our behalf
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Perform service-related functions
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Help us analyze service usage
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Security
We value your trust in providing your personal information and use commercially acceptable methods to protect it. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Links to Other Websites
Our service may contain links to external websites. If you click on a third-party link, you will be directed to their site. We strongly advise you to review their Privacy Policy. We have no control over and are not responsible for their content, policies, or practices.
Children’s Privacy
Our services are not directed to anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we discover such information, we will delete it immediately. If you are a parent or guardian and become aware that your child has provided us with personal data, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Please review this page regularly for updates. Changes are effective immediately upon posting on this page.
Refund & Return Policy
At bbfansi.com, we are committed to providing our customers with high-quality products. However, we understand that there may be instances where you need to return an item or request a refund. If for any reason you are not completely satisfied with your purchase, we offer a 30-day return policy, meaning you have 30 days from the date of receiving your item to request a return. Any return requests made after 30 days will not be accepted.
This policy outlines the terms and conditions for returns and refunds of items purchased on our website.
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Eligibility for Returns & Refunds
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Defective Products: You are eligible for a return or refund if the item you received is damaged or defective, including manufacturing defects and quality issues.
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Incorrect Product: If you receive an item that is different from what you ordered, we will arrange for a return or exchange.
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Return Timeframe
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You must notify us of your intention to return a product within 30 days of receiving it.
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Return Process
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To initiate a return, please contact our customer support team via email at info@bbfansi.com. Provide your order number, reason for return, and any relevant photos of the product.
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Our team will review your request and provide you with the return address, along with a return shipping label if applicable.
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Return Conditions
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The item must be returned in its original condition, including all tags and original packaging.
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For safety and hygiene reasons, returned items must not show any signs of wear, use, or damage. We reserve the right to reject a return if the product does not meet these conditions.
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Refund Process
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A refund will be processed within 1-2 business days after we confirm that the returned item meets the required conditions.
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Refunds will be issued to your original payment method. Please note that the time it takes for the refund to be credited to your account depends on your card issuer and typically takes 7-15 days.
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Return Shipping Fees
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No additional handling fees will be charged. If the return is due to an issue on our end (e.g., incorrect items or quality problems), we will provide a full refund, including return shipping costs.
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If the return is initiated by the buyer (e.g., due to personal preference or ordering the wrong item/color), the buyer is responsible for the return shipping fees.
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Exchanges
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If you wish to exchange an item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process.
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No additional handling fees or shipping charges will apply to exchanges.
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Order Cancellation
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If you wish to cancel your order before it has shipped, please contact us immediately. Once the product has been shipped, the standard return policy will apply.
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Contact Us
For any questions regarding returns or refunds, please contact our customer support team:
📧 Email: info@bbfansi.com
📦 Contact us to obtain the return address
🕒 Customer Support Hours:
Monday – Friday: 8:00 AM – 6:00 PM (EST)
Saturday & Sunday: Closed
Note: bbfansi.com reserves the right to update and modify this Refund & Return Policy at any time. Please review this policy periodically for any changes. Continued use of our website constitutes acceptance of these policies.